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Chacos.eu, located at Klopperman 4A 2292 JD Wateringen Netherlands, is responsible for the processing of personal data as shown in this privacy statement.
2292 JD Wateringen
+31(0) 6 14 758 555
Personal data that we process
Chacos.eu processes your personal data because you use our services and/or because you provide this data to us yourself. Below you will find an overview of the personal data that we process:
- First and last name
- Date of birth
- Address data
- Phone number
- E-mail address
- IP address
- Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
- Location data
- Information about your activities on our website
- Data about your surfing behavior across different websites (for example because this company is part of an advertising network)
- Internet browser and device type
- Bank account number
Special and/or sensitive personal data that we process
Our website and/or service does not intend to collect data about website visitors who are younger than 16 years old. Unless they have parental or guardian permission. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal data about a minor without this permission, please contact us via [email protected] and we will delete this information.
For what purpose and on what basis we process personal data
Chacos.eu processes your personal data for the following purposes:
- Handling your payment
- Sending our newsletter and/or advertising brochure
- To be able to call or e-mail you if this is necessary to be able to carry out our services
- Inform you about changes to our services and products
- Offer you the option to create an account
- To deliver goods and services to you
- Chacos.eu analyses your behavior on the website in order to improve the website and to tailor the range of products and services to your preferences.
- Chacos.eu also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.
Automated decision making
Chacos.eu makes decisions based on automated processing on matters that can have (significant) consequences for people. This concerns decisions that are taken by computer programs or systems, without involving a person (for example an employee of Chacos.eu). Chacos.eu uses the following computer programs or systems: Lightspeed Ecomm, order processing. Multisafepay, Online payment environment for processing payments. Exact Online, administration processing.
How long we keep personal data
Chacos.eu does not store your personal data longer than is strictly necessary to realise the purposes for which your data is collected. We use the retention periods of at least 2 years for personal data and order data in connection with the warranty determination of your purchase.
Sharing personal data with third parties
Chacos.eu only provides to third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation.
Cookies, or similar techniques, that we use
Chacos.eu only uses technical and functional cookies. And analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical functioning of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferred settings. We can also optimise our website with this. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that was previously stored via the settings of your browser.
View, modify or delete data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Chacos.eu and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organisation mentioned by you. You can send a request for inspection, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to [email protected] is done, we ask you to send a copy of your proof of identity with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. Chacos.eu would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do this via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons
How we protect personal data
Chacos.eu takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised changes. If you feel that your data is not properly secured or there are indications of misuse, please contact our customer service or via [email protected]